Step One: Initial Discussion
Before filing a formal written grievance, the Grievant must first make a good faith effort to meet and confer with the party against whom they have a grievance. The Grievant should normally initiate this informal process within twenty (20) working days of the most recent incident or action leading to the grievance. This meeting should represent an effort to achieve by informal means what the Grievant regards as fair and reasonable resolution to the complaint.
The Grievant, either personally or through the Dean of Students, has the obligation to adequately and fully inform the Respondent of the problem and what would be considered a satisfactory solution. The Respondent, in turn, has the obligation to consider the matter seriously and to answer issues as promptly as possible. Both parties have the obligation to act in good faith. If the issue is not resolved, then the Grievant should proceed to Step Two of the informal process.