Student Refunds

Credit Balance Refunds

Credit balance refunds typically result from schedule adjustments, excess financial aid, or over-payment. Regardless of who paid the bill (except for parent loan designated for the parent borrower or refunded to a credit card) refunds are issued in the student’s name.

Financial Aid Refunds

Financial aid refunds are issued after all financial aid has been disbursed and the student’s account balance has been fully paid. If the total amount of financial aid exceeds the direct charges for the term, the remaining balance is refunded to the student according to their selected refund preference in the USAO Self-Service portal.

How to Set your Refund Preference

All students should log into their USAO Self-Service portal and indicate how they want their refund to be electronically sent to them.